How to resolve the issue of “Skype for desktop is NOT running”?

[Updated 2018/10/25], Since TalkHelper v5.10, only Skype for desktop v8.x and Skype for business(32bit) are supported,

Skype UWP(Skype APP store Windows App Store) and Skype Classic v7.4 are NOT supported any more.

Note: Skype for desktop version works on Windows 7/8/8.1/10 32bit/64bit.


You can download the Skype for desktop v8.x through the link below:

Note: Skype UWP version (Skype app from app store) looks extremely similar to Skype for desktop version, the only difference on the main UI between the two versions is the Skype icon on the title bar.

Make sure you sign out your account from Skype classic v7.41 or Skype UWP version before you login your account on Skype for desktop v8.x.

Skype for desktop version: (with Skype icon on the title bar).

Skype for desktop version


Skype UWP version (Skype for Windows 10): (No Skype icon on the title bar)


  1. i have installed the new Skype version. I am running Windows 10. Skype message was the old version was not going to be supported so they suggested the New version and that is what I have done. I have a paid version of Talk Helper so when are you going to start supporting it?

  2. I have a similar issue. Just wanted to know that there are others with this problem.

  3. I want to complain about your update because it seems that still you are not supported skype properly. I missed two important video conversation with my tutor today because of Talkhelper problems.

    • I suggest you to use Skype classic version on Windows 10, it’s perfectly supported by TalkHelper.
      If you use Windows 7, you can use the newest Skype for desktop v8.13 which is also supported by TalkHelper.

  4. Please send and update for Win 10 as soon as available please. Thanks

  5. It’s a pain!
    Skype Classic deletes when Windows 10 does an update. This means that I have to reload Skype Classic almost everyday. Can you provide a deadline date by which you will have a version which supports Windows 10.

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