How to resolve the issue of “Skype for desktop is NOT running”?

[Updated 2018/10/25], Since TalkHelper v5.10, only Skype for desktop v8.x and Skype for business(32bit) are supported,

Skype UWP(Skype for Windows 10) and Skype Classic v7.4 are NOT supported any more.


You can download the Skype for desktop v8.x through the link below:

Note: Skype UWP version (Skype app from app store) looks extremely similar to Skype for desktop version, the only difference on the main UI between the two versions is the Skype icon on the title bar.

Make sure you sign out your account from Skype classic v7.41 or Skype UWP version before you login your account on Skype for desktop v8.x.

Skype for desktop version: (with Skype icon on the title bar).

Skype for desktop version


Skype UWP version (Skype for Windows 10): (No Skype icon on the title bar)


  1. Reply
    Percy Armstrong July 14, 2017 at 3:02 pm

    i have installed the new Skype version. I am running Windows 10. Skype message was the old version was not going to be supported so they suggested the New version and that is what I have done. I have a paid version of Talk Helper so when are you going to start supporting it?

    • Reply
      Jack Buger July 31, 2017 at 2:03 am

      TalkHelper supports the latest Skype for desktop version, we will support the Skype for Windows 10 version very soon.

  2. Reply
    Steve Albert September 14, 2017 at 2:42 pm

    I have a similar issue. Just wanted to know that there are others with this problem.

    • Reply
      Jack Buger January 20, 2018 at 1:49 pm

      We have supported the newest Skype for desktop v8.13 in the latest TalkHelper v4.5.
      And the Skype UWP version is being supported very soon.

  3. Reply
    samira January 8, 2018 at 11:51 am

    I want to complain about your update because it seems that still you are not supported skype properly. I missed two important video conversation with my tutor today because of Talkhelper problems.

    • Reply
      Jack Buger January 20, 2018 at 1:50 pm

      I suggest you to use Skype classic version on Windows 10, it’s perfectly supported by TalkHelper.
      If you use Windows 7, you can use the newest Skype for desktop v8.13 which is also supported by TalkHelper.

  4. Reply
    Robin Dayne January 10, 2018 at 7:04 pm

    Please send and update for Win 10 as soon as available please. Thanks

  5. Reply
    Terry Carter May 9, 2018 at 4:13 am

    It’s a pain!
    Skype Classic deletes when Windows 10 does an update. This means that I have to reload Skype Classic almost everyday. Can you provide a deadline date by which you will have a version which supports Windows 10.

    • Reply
      Jack Buger May 9, 2018 at 6:17 am

      You can upgrade TalkHelper to the newest v5.1 to support Skype for Windows 10.

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